Reklamacje i opinie
Contact Center
ul. Elbląska 135
80-718 Gdańsk
e-mail: lotos@grupalotos.pl
tel. 801 345 678
tel. 58 326 43 00 (z telefonów komórkowych i z zagranicy)
fax 58 326 43 80
W przypadku zgłoszenia reklamacyjnego niezbędne jest podanie poniższych informacji:
- danych reklamującego: imię i nazwisko, kod i miejscowość, ulica, numer lokalu, numer telefonu, adres mailowy - w przypadku prowadzonej działalności nazwę firmy i numer NIP,
- informacji o reklamowanym towarze: nazwa produktu, numer dowodu wydania z baz paliw (w przypadku podmiotów gospodarczych współpracujących z Grupą LOTOS), w przypadku odbioru produktu autocysterną - warunki transportu, numer faktury/paragonu w przypadku zakupu na stacji paliw, daty zakupu, miejsca zakupu, miejsca składowania produktu, daty powstania wady i opisu problemu.
- roszczenia klienta w związku z reklamowanym zdarzeniem.
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EBITDA
EBIT
Zysk/Strata netto
Dług netto
| mln PLN |
Przychody |
EBITDA |
EBIT |
Zysk/Strata netto |
Dług netto |
| Maksimum |
30 361 |
2 067 |
1 315 |
574 |
6 253 |
| Średnia |
24 230 |
1 345 |
553 |
251 |
5 443 |
| Mediana |
22 573 |
1 326 |
537 |
233 |
5 761 |
| Minimum |
18 553 |
833 |
-83 |
-163 |
4 288 |
EBITDA
EBIT
Zysk/Strata netto
Dług netto
| mln PLN |
Przychody |
EBITDA |
EBIT |
Zysk/Strata netto |
Dług netto |
| Maksimum |
30 672 |
2 061 |
1 342 |
832 |
6 736 |
| Średnia |
24 861 |
1 732 |
866 |
527 |
5 424 |
| Mediana |
24 355 |
1 776 |
889 |
540 |
5 242 |
| Minimum |
19 803 |
1 320 |
460 |
258 |
4 736 |
EBITDA
EBIT
Zysk/Strata netto
Dług netto
| mln PLN |
Przychody |
EBITDA |
EBIT |
Zysk/Strata netto |
Dług netto |
| Maksimum |
30 954 |
2 464 |
1 653 |
1 199 |
6 645 |
| Średnia |
25 713 |
1 916 |
1 053 |
697 |
5 312 |
| Mediana |
25 168 |
1 778 |
1 009 |
598 |
4 765 |
| Minimum |
20 660 |
1 624 |
687 |
375 |
4 451 |
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